At Trio 8, we strive to give our customers an exceptional and high-quality vape experience, But in the event of manufacturing defects beyond our control, You have the right to demand an alternative After documenting the problem And validate it with the manufacturer.

Guaranteed return of goods within a week
At Trio 8, we guarantee you the right to return the goods without reference for any reason, This is provided that the product is returned in its original condition and packaging as you received. Flavor packs, tanks, coils and batteries are excluded. The order amount will be calculated as a balance after receiving the product in its original condition without any damage, whether due to shipping or use. The credit can be used on your next order and no refund is possible. The balance is equivalent to the value of the product and deducts shipping fees and taxes.